FAQs
Shopping
How do I place an Order?
Contact me by filling out the contact form or send un mail to moc.drawing@gmail.com. Don't forget to explain how you would like your drawing (size, subjects, background, creative ideas, if you have already some pictures, etc.)
I don't know exactly what kind of drawing i want.
Don't worry if you don't know exactly how you want your drawing, we are going to work together to get the result you are looking for. You can send me the pictures that you already liked and you can explain to me your creative ideas.
Payment
What payment methods are accepted?
I accept payments via Card, PayPal, Bank Transfer or Bizum.
Do You Ship Internationally?
I send drawings all of the world. The shipping fees depends of the country.
Returns
Can i return my drawing?
Returns or refunds are only made when the product has arrived at its destination. Non returns are made for products that are in transit to be delivered or that have not yet been delivered. To start a return, you can contact me at moc.drawing@gmail.com. Items sent back to me without first requesting a return will not be accepted. The digital products, the gift cards and the personal commissions are non-refundable products.
How do I return an item?
To start a return, you can contact me at moc.drawing@gmail.com.
Once I’ve received and inspected your return demande, I will notify you if the refund was approved or not.
If your return is accepted, I’ll send you instructions on how and where to send your package.
Shipping
What Shipping Methods Are Available?
The drawing is sent extremely well packaged and protected. I take great care and attention in my packaging process. My drawings arrive with Certificate of Authenticity, both signed ans dated. I send drawings all of the world. The time the drawing takes to arrive and the shippings fees depends of the country. Your drawing will have its own tracking number.